Taking a holistic view from the upstream business level, we formulate e-commerce strategies tailored to each stage of growth.
We help turn strategies into action, achieve results together, and support the creation of a self-sustaining system.
We provide integrated support for e-commerce businesses, from strategy to marketing, advertising, social media, website development, and operations, regardless of company size or industry.
Leveraging over 10 years of expertise in supporting e-commerce businesses, we take a bird’s-eye view from the business level and propose e-commerce strategies suited to each growth phase.
We provide end-to-end support to achieve long-term revenue growth and goal attainment.
From business strategy formulation to marketing, customer acquisition and promotional initiatives, EC site development and construction, as well as operations and management, we provide end-to-end e-commerce support unique to our company, which has specialized teams for each area.Rather than simply proposing standard measures, we deeply understand our clients’ businesses, identify challenges, develop improvement plans, and support them from strategy formulation to daily operations.
PLAN
Design KGI and KPI based on the business plan and brand characteristics
DO
Develop marketing plans based on the set KPIs and implement each initiative
CHECK
Assess and analyze the effectiveness of implemented initiatives
ACTION
Formulate improvement plans based on analysis results and reflect them in the next initiatives
We have experience in developing and managing e-commerce sites across various industries, mainly in fashion, apparel, and food.We support various EC platforms such as Shopify, as well as marketplace storefronts like Rakuten and Amazon, and propose comprehensive plans including customer acquisition and promotional strategies. Going beyond site development and operations outsourcing, we provide broad, integrated support, including daily operational optimization.
We propose optimal EC site development and marketplace storefront plans based on the business situation (current challenges, goals, operational structure, etc.), achieving both branding and revenue growth. In EC site development, we accurately express the brand’s world and provide a user-friendly experience to enhance brand value, while linking to results through design based on numerical analysis such as CVR. We support both development using cloud services like Shopify (ASP) and fully custom-built solutions. For marketplace storefronts, we formulate entry strategies based on each marketplace’s characteristics and support everything from preparation to implementation.
Supported Cart Systems
Supported Marketplaces
After deeply understanding the products, services, and business model, we conduct market analysis, competitor analysis, customer behavior analysis, purchase data analysis, segmentation, targeting, positioning, and marketing mix. Leveraging these analyses, we develop integrated growth strategies for EC sites and marketplaces from multiple perspectives, including customer acquisition, new customer acquisition, CVR improvement, repeat customer retention, LTV enhancement, profit maximization, and brand value enhancement. Based on the strategies formulated, we provide support not only for optimizing current operations but also for planning and implementing new initiatives, and by repeatedly measuring and improving results, we build an operational system that leads to greater outcomes.
We propose comprehensive support, including email newsletter management, SEO measures, operation of owned media such as LINE, Instagram, TikTok, X, YouTube, and blogs, as well as advertising management and the production of ad banners and product introduction landing pages. We support everything from increasing awareness of EC sites to product purchases and repeat customer acquisition, continuously aiming to maximize EC sales.
We provide updates to the latest software and handle troubles and malfunctions, as well as propose improvements to ensure the stable operation of EC sites. We also build comprehensive EC operation workflows, including product registration, order management, and “Sasage” tasks (photography, image processing, measurements, content creation, etc.), contributing to operational efficiency, cost reduction, and the resolution of resource shortages. Furthermore, we actively offer operational and management proposals that lead to results, including expansion to other marketplaces, implementation of integrated systems, and support for cross-border EC and outsourcing.
We comprehensively handle the entire logistics and EC operation process, from order processing to inventory management, product picking, packing, shipping, returns handling, and customer support. We can also advise on selecting logistics warehouses and coordinating between warehouses. By establishing the overall logistics operations as an integrated workflow, we contribute to operational efficiency, cost reduction, and the resolution of resource shortages, ultimately enhancing customer satisfaction.
After you contact us, our specialized staff will conduct a detailed hearing to gain a deep understanding of your situation and carry out a current-state analysis and assessment.
Based on this, we propose measures and an execution plan to address and improve the identified issues. We provide end-to-end support, from EC website design and development to day-to-day operations and ongoing management.
Once you are satisfied with the proposed plan, we clarify the respective roles of your company and ours, and proceed with the process of contract → implementation → execution.
Consultation & Assessment
EC specialists conduct detailed consultations to understand your challenges and goals, and analyze and assess the current situation. They clarify the direction for EC site design and development, as well as areas for improvement in operational and management processes.
Proposal
Based on the analysis and assessment results, we propose the optimal solution for the customer.
Implementation
Once you are satisfied with the proposed plan, we implement the confirmed solution. If necessary, we also support the setup of the EC site and operational framework.
Operation
We support customers in operating their EC site independently according to the objectives of each initiative. Upon request, we also provide ongoing support such as daily operational assistance and improvement proposals, working alongside you throughout the process.
Reporting & Proposal
We report the operational results, present an analysis of the outcomes, and propose next actions. This leads to improvements in EC site management.
Optimized Operation
We execute the next actions and work alongside the customer to achieve goals while running the PDCA cycle. We continue strategic EC site management and operations.
Post-Launch & Other Services
Maintenance & Support
If you wish, we can provide maintenance and support,
including server and CMS updates, as well as troubleshooting.
Other Services
We propose and implement services suited to the customer,
such as site analysis and optimization, SEO measures, advertising management, and SNS management.
We have compiled frequently asked questions from our customers. If you have any questions not listed here or need further clarification, please feel free to contact us.
Can we request everything from strategy planning to EC site creation and management from a single company?
Yes, it is possible. Our company provides end-to-end support, from business strategy formulation, EC site creation and development, to ongoing operation and management, improvement, as well as marketing initiatives and maintenance.
The reason many customers choose us is that we provide full support, not just partial assistance, and work alongside them through to execution.
What is required to start an EC site (online store)?
First, it is important to clearly define the objectives and goals you want to achieve with your site. Even if your objectives are not yet clear, our experienced consultants can help clarify them and propose the optimal strategy according to your goals.
In addition, specific information such as product descriptions and payment terms will be required. We will guide you on what to prepare and how to proceed according to your situation, so please feel free to contact us first.
When building an EC site (online store), which system do you mainly use?
We specialize in building on Shopify, but we propose the most suitable platform according to your budget, business phase, and schedule. We also support a wide range of platforms, including WordPress, Color Me Shop, BASE, MakeShop, and STORES.
Our strength lies not only in EC site creation and development, but also in being able to consider the optimal platform based on actual operation and management.
Is it possible to migrate products from another mall or EC site to a new mall or EC site?
Yes, it is possible. We support a wide range of EC site construction and operation, including product data migration and system transfer.
◾️Supported Malls / EC Sites
Rakuten Ichiba / Amazon / Yahoo! Shopping / BASE / BUYMA / mercari shops
Shopify / Color Me Shop / MakeShop / STORES / EC-CUBE / WordPress / Welcart / shopserve / futureshop
The fees vary depending on the mall or EC site, the number of products, and the type of data. We will propose the optimal plan according to your conditions, so please feel free to contact us.
We are already operating an EC site. Is it possible to request only operational improvements or a site renewal?
Yes, it is possible. We analyze the current operation of your existing EC site, identify issues, and propose necessary renewals or operational optimizations. We can flexibly handle everything from partial improvements to full renewals, and can also propose marketing measures such as introducing promotional blogs.
Is it possible to outsource only part of the operations instead of all of them?
Yes, it is possible. We can handle only specific tasks, such as product registration, advertising operations, or inventory integration, while combining with your resources to manage and operate your EC site. We can flexibly accommodate your needs, from full support to partial assistance.
Can we consult with you about the EC site’s operational structure? (such as task prioritization and role allocation)
Yes, we can.
We often hear concerns such as, “We are too busy with day-to-day tasks to manage strategically,” “We don’t know what to prioritize,” and “We want to consult on how many people are needed for each role in the operational structure.”
At our company, we provide not just advice, but hands-on operational support. We can assist with visualizing tasks, prioritizing work, organizing role allocation, and optimizing the operational structure.
In addition, we partially handle actual operational tasks to ensure proper execution. We support building an operational structure that can eventually operate independently, and, if necessary, we also provide ongoing outsourced support.
Strong in customer acquisition and promotion, achieving sales growth via the shortest route.
For further sales growth, we provide end-to-end support in the following customer acquisition and promotion areas.
By having the customer acquisition & promotion team and the EC operations team work together and run PDCA cycles at high speed, we achieve sales growth via the shortest route and improve cost-effectiveness.
From Planning to Execution of Advertising Strategies
On-Page and Off-Page SEO
Planning and execution of integrated
online and offline initiatives
Providing One-Stop Solutions
Our company provides one-stop solutions to support business growth, from formulating corporate, marketing, and creative strategies to implementing various operations. Our specialized teams collaborate and share expertise and personnel to maximize synergy, delivering effective one-stop solutions for our clients.
From inquiries about our services to questions about recruitment,
please feel free to contact us.
Our representative will get back to you shortly.